Case Studies

How a Major American Healthcare Company Lifted Diversity and Inclusion

The Challenge
Data suggests that the most ethnically diverse and gender-equal firms are more likely to beat their industry averages than homogeneous companies. Recognising this market advantage, a major American healthcare company looked to uplift employee decision-making, reduce bias, and promote greater team inclusion. The organisation understood the value of diversity, but lacked the tools to mitigate unconscious bias or create an inclusive work environment where everyone felt like they belonged.

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